System Requirements

Your computer must:

• Be supported by operating systems Windows 2000, Windows XP, Windows 2003, Windows Vista or Windows 7
• Be supported by web browsers Internet Explorer 6 SP2, Internet Explorer 7 (all versions), Internet Explorer 8 or Mozilla Firefox (all versions)
• Support Flash
• Support Javascript
• Support Cookies
• Support SSL
• Be connected to the Internet (the faster the connection the better the experience).

Other browsers may work successfully, but are not supported.

Firewalls

If you have a firewall enabled, you may not be able to see chat from the askON staff after you connect. If you continue to experience a problem with your firewall, please exit the service, and disable the firewall before you re-connect to the live chat. Remember to re-enable your firewall after the session is over.